Résumé

Magdalene "Maggi" A. Norris
P.O. Box 6526, Bloomington, IN 47407
(812) 339-4500

Qualifications and Traits
Minimal supervision required, fast learner, creative and technical writing skills, client and technical support experience, excellent oral and online communication skills, Internet researcher, large-scale event organizer, excellent typing skills.

Computing Skills and Tools
Heavy Use: Windows 95b, 98SE, XP; Microsoft Word 2002, Internet Explorer and Outlook Express 6.0, and Excel 2000; Jasc Software's Paint Shop Pro 7.02; WinZip; Ws_FTP Pro; Macromedia Dreamweaver 4.0; Hypertext Markup Language (HTML), Cascading Style Sheets. Medium Use: Adobe Photoshop 6.0 and Acrobat Reader 5.0. Light Use: Adobe Acrobat 5.0; Macromedia Flash 5.0.

5 Year Work History
CDR Internet Services, Hobbs, New Mexico
March 2002 to Present - Web site planning, design, development and maintenance; client and technical support; photography; graphic design; content editing and proofing.

Visions in Steel, Hobbs, New Mexico
April 2000 to August 2002 - Office manager; project manager; Web site planning, design, development, and maintenance; catalog design; photography; bookkeeping; client support; graphic design.

Nem5, Bloomington, Indiana
July 1997 to Present - Owner; Web site planning, design, development, and maintenance; graphic design; photography; electronic greeting card design and catalog database management; creative writing; client and technical support; voiceovers.

H&R Block, Bedford, Texas
January 1993 to April 1993 - Tax preparer.

H&R Block, Glendale, Arizona
January 1988 to April 1988 - Receptionist; customer assistance.

H&R Block, Glendale, Arizona
January 1987 to April 1987 - Rapid Refund coordinator; research lost income tax returns, client support, bookkeeping.

House of Fabrics, Phoenix, Arizona
June 1986 to July 1988 - Assistant manager; bookkeeping, stock ordering, supervised 10 people, fabric cutter, customer assistance, problem solving.

So-Fro Fabrics, Aurora, Colorado
December 1985 to May 1986 - Assistant manager; sales clerk; bookkeeping, stock ordering, supervised 10 people, fabric cutter, customer assistance, problem solving.

US Air Force Reserves, Newark Air Force Base, Newark, Ohio
January 1982 to July 1982 - Active duty, honorable discharge - Lackland Air Force Base, San Antonio, Texas; Chanute Air Force Base, Rantoul, Illinois. October 1982 to September 1983 - Active reserve duty - Norton Air Force Base, San Bernardino, California. October 1983 to September 1987 - Inactive reserve duty.

Those Crafty Things, Euless, Texas
December 1975 to October 1997 - Owner; designed and manufactured arts and handcrafts, clothing design, toy design. Homemaker and volunteer worker during this period.

Web Portfolio
Ask Nem5
MainStreet Hobbs
Nem5 Awards Program
Visions in Steel

Awards and Ratings
Award Sites! Level 5.0+ rating for Nem5 Awards Program (2001)
Surfers Choice Webmaster Award (2001)
Superb! Website 100 Award (2000)
Website Awards World's Top Award rating for Nem5 Awards Program (2000)
Complete list of over 100 Web awards earned upon request.

Volunteer Work
Association for Positive Ethical Exchange - Co-founder.
Children's Miracle Network - 1993 to 1994 - Event organizer.
CRS Spouse's Association - 1989 to 1992 - Co-founder, treasurer, event organizer, committee chairman.
DMOZ - Search engine listing editor.
Maestro Awards Program - Chairman, content editing and proofing, Web site evaluator.
Nem5 Awards Program - Owner, founder, Web site evaluator, program director.
NetNacs e-zine - Feature editor.
Website Evaluators Code of Ethics - Co-founder, applications panel, co-manager, manager.
World Best Website Awards - Former Web site evaluator.
Zeal - Search engine listing editor.

Education
H&R Block Tax Preparation, Grapevine, Texas
1992 - Tax laws, tax preparation.

Victor Valley Junior College, Victorville, California
1983 to 1984 - Major: Business; 3.5/4.0 GPA.

Community College of the Air Force, Chanute Air Force Base, Rantoul, Illinois
1982 - Major: Avionics. Minor: Electronics.

Interests
Reading, nature walks, music, creative writing, photography, and science fiction.

References
Furnished upon request.

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